A pain point is defined as a problem, real or perceived. We all have them and we all experience them. Individuals pain points vary depending on their experiences. Hippo's services are based around solutions to those key pain points. Have a read our latest blog, which identifies our clients’ 5 biggest pain points of organising an event.
Our ethos here at Hippo is to always have a proactive nature, ensuring no stone is left unturned ahead of our clients’ events. We identify questions and answer them before even being asked...we generate back up plans for all potential outcomes...we cover all bases, even for improbable situations…the list goes on. This blog takes a deeper look into our approach that defines our service.
The second in our "Top 10" series of blogs! When conducting a site visit it is essential you look at all elements, ensuring you can depart with a clear idea of what the venue has to offer... so here are our top 10 tips for how to conduct a site visit so you can experience all elements from atmosphere to signage.
You may be experiencing a slight element of nerves or pressure to ensure the event is a huge success; all those long hours and countless e-mails amount to being on-site. Nonetheless, it’s easy to overlook your potential challenges you may face while running the event live. Take a read through of Hippos hints and tips to assist in minimising some of the most common challenges you may face.
Receiving post-event feedback is a hugely important element to any event organiser. The importance of gathering such data cannot be under estimated. ‘Why?’ I hear you ask? Because feedback provides the detail on what worked and what could be improved during the event. Take a look at Hippo’s creative suggestions on how to achieve that all important feedback.
We all want a positive relationship with our venue. Take a look at our advice on how best to maximise your experience and work with your venue better. We provide you with some key hints and tips on how best to ensure you receive the finest service and what you can do to build that all important relationship.
At Hippo we know an excellent event manager when we see one, so let us share our thoughts on what a successful event manager is made of, so that you can too! We look at the key personality traits that help elevate a good event manager to a great one, and analyse the processes they go through to ensure each and every one of their events are a huge success.
All of your customers are important to the success of your business, but your top customers are even more important. Of course, the goal is to ‘wow’ every customer, but elevate the ‘wow’ and personal service to an even higher level for the VIPs. Let us help guide you towards an exceptional VIP experience with these five suggestions.