Our Frequently Asked Questions section is designed to give you quick, clear guidance on the most common queries we hear from clients and event planners.

We’ve gathered answers to some of the most frequent questions we receive, to help guide you through the process. Whether you’re looking for practical advice, clarification on our services, or tips to make your event run smoothly, you’ll find the answers you need – fast and hassle-free.

If you’re ready to create an unforgettable event, don’t hesitate to reach out – we’d love to assist you every step of the way.

General
FAQs

Many clients tell us they lack the time or resources to organise their own events. At Hippo Events, we handle all the planning, coordination, and delivery, ensuring a seamless experience from start to finish. Our expertise and attention to detail allow you to focus on enjoying the event while we manage everything, saving you time and stress and delivering an unforgettable experience that exceeds your expectations.
Hippo Events stands out as one of the leading UK Event Management companies for our personalised approach and dedication to building strong client relationships. Guided by our core values, which are quite literally what we stand for – Hard Working, Inspiring, Personable, Proactive, and Open – we take the time to understand your vision, ensuring an event that reflects your style and goals. Our experienced, creative team is dedicated to delivering flawless events every time. From our post-event feedback received, 100% of our clients would recommend us to a colleague or other organisation.
We organise a wide range of corporate events, including Conferences, Product Launches, Roadshows, Training, Team Building, Incentive Trips, Virtual & Hybrid, amongst many others. We tailor our services to your specific needs, ensuring every event is memorable, impactful, and executed to perfection.

At Hippo Events, we cater to events of all sizes, from intimate Meetings and Private Dinners to large scale Conferences and Gala Dinners. Whether it’s a few dozen guests or thousands, we have the experience and resources to manage events of any scale.

We organise events worldwide, from local gatherings to international conferences. Our global reach allows us to find the perfect venue and suppliers for any location, ensuring a smooth and well-executed event, no matter where your event lands.

As with any organisation the longer the lead time, the better. Ideally, we recommend reaching out a minimum of 3-6 months in advance to ensure ample time for planning, securing venues, and coordinating with vendors. However, we understand that last-minute events do arise, and we’re happy to accommodate shorter timelines.

Absolutely. Many of our clients don’t have a dedicated in-house events team, so we step in to manage everything on their behalf. Others have internal resource and simply need us to supplement their team for larger or more complex projects. We’re flexible and adapt to however you work best.

The easiest way to get started is to contact with a brief overview of your event, the type, rough date, location, and number of delegates. We’ll be in touch quickly to arrange a discovery call, understand your objectives, and put together a tailored proposal. No obligation, no pressure.

Event
Project Management

Whilst our Venue Finding service is free, our Event Project Management service is based on a fee, set out in our contract’s Scope of Work (SoW). Our fees are based on an allocated amount of time dedicated to your event, which would vary depending on the complexity of your event and what services you require. After contracting our fee will not change, unless the SoW varies from that contracted, or the allocated time is exceeded.

Our fees include the full organisation of your event. This includes venue & supplier sourcing & management, logistics, contract & payment handling, F&B, budget management, on-site delivery, project planning, amongst many other tasks agreed.
Our fees are based on an agreed scope of work, which we tailor to your event and is set out in our contract together. Our fees are based on a set number of hours, which we estimate based on the requirements to deliver your event. On rare occasions where the scope of work may change, or tasks take much longer or shorter than anticipated then our fees may increase or decrease.
Should you just need one aspect of our service, for example audio visual, we can provide this for you, no problem. As always, we would look to have a meeting with you firstly to fully understand your requirements as we tailor our service and offerings to meet your needs.
Along with our considerable experience with event organising and several other activities, we spend a huge amount of time developing strong relationships with a number of high-quality vendors. A big part of our work is reviewing each vendor and making sure they’re the best in their respective sectors. We only partner with suppliers who share our company ethos of going above and beyond.
Unfortunately we do not provide an event marketing and promotion service here at Hippo Events, however we are always happy to point you in the right direction of a suitable company, which specialises in this area.

Venue
Finding

Yes, our venue finding service is free of charge, as we receive a commission from the venue, which covers our time and services. However, in rare cases where venues do not work on a commission basis (mainly in Asia and America), we may charge a fee to cover our time. If this applies, we will inform you during our initial meeting so you can make an informed decision.
For UK-based venue finds we generally request 5 working days to provide you with a proposal of minimum 3 – 6 venues which match your brief. This is to ensure quality in our proposal and the right venues are proposed for your event. For international enquiries we request a slightly longer lead time of 7 – 10 working days.
Yes, certainly. Once you have shortlisted your preferred venues from our venue proposal we can arrange site visits on your behalf. All we’d need to know is your availability, and preferred time of day for the visit(s).
Absolutely! We can find you a venue for your corporate event anywhere in the world.
We take a good amount of time to understand your event’s objectives, audience, and requirements during our initial calls – the more we know the more tailored we can be! We then contact and propose venues that align with your vision, requirements and budget. We handle all venue negotiations, ensuring you get the best deal.
Absolutely. We manage all contract discussions and negotiations to ensure favorable terms, clear agreements, and risk mitigation for you. We analyse and review the venue contract to ensure all is as agreed, prior to passing on to you for final review and signature.

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